SPM Vendor Selection: Lessons from the Field—and Where AI Fits
Tuesday, August 4, 2:15 PM - 3:00 PM
Case Study

Selecting the right Sales Performance Management (SPM) solution is a high-stakes decision, yet many organizations struggle to separate vendor messaging from what actually drives long-term success.

In this panel, SPM practitioners will share firsthand experiences from their own selection journeys—what worked, what they would do differently, and how they ultimately made their decisions. The discussion will focus on how organizations defined requirements, evaluated vendors, and balanced competing priorities such as functionality, scalability, and ease of administration.

Panelists will also share how AI factored into their evaluations—where it influenced decision-making, where it didn’t, and how they’re thinking about AI as part of their future roadmap.

This session is designed to provide a practical, unfiltered view into SPM vendor selection, grounded in real-world experience rather than theory.