If you’ve invested in an incentive compensation management system (ICM), congratulations on taking the first step towards maximizing revenue by managing sales incentives! But your work isn’t done. Get ready to roll up your sleeves in this practical session, where you’ll learn how to maintain peak ICM efficiency and vitality over time. Whether you're just getting started or knee-deep in implementation, you’ll emerge with a plan to ensure your system is serving you—and not the other way around!

Key Takeaways

• Manage incoming data and system environments while adhering to data-integrity standards.
• Identify customers’ needs to provide proactive training and design new features.
• Maximize customers’ benefits while promoting accurate reporting, paychecks, and internal audit checkpoints.